Understanding What is a Critical Incident in Education

Critical incidents in education refer to learning situations that are experienced as effective, exceptional, or personally meaningful by learners. These incidents play a crucial role in determining the outcome of learning and can lead to educationally significant learning and personal growth. The term “critical” underscores the importance of these incidents in the learning process. The concept of critical incidents has a long history in psychology, with the critical incident technique (CIT) being developed by Flanagan in the 1950s as a means to understand the causes of airplane crashes. This technique has since been applied in various fields, including education. Critical

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